Refund and Cancellation Policy
At WebVistaar, we value our customers and strive to ensure their satisfaction with our digital products and services. Please read this Refund and Cancellation Policy carefully to understand your rights and our obligations regarding refunds and cancellations.
1. General Refund Policy
1.1 As our products are digital in nature, all sales are final, and refunds are not provided once the product is delivered or accessed. We recommend reviewing product descriptions and specifications carefully before making a purchase.
1.2 Refunds may be considered under exceptional circumstances, such as:
If the digital product you purchased is not delivered as promised due to technical issues.
If the digital product is found to be defective or non-functional upon delivery.
If you are charged multiple times for the same product due to a payment gateway error.
1.3 To request a refund under exceptional circumstances, please contact our support team within 7 days of purchase. Refund requests made after 7 days will not be entertained.
2. How to Request a Refund
2.1 To initiate a refund request, provide the following details:
Your order ID and purchase receipt.
A detailed explanation of the issue with the digital product.
Screenshots or other supporting evidence, if applicable.
2.2 Submit your refund request to info@webvistaar.com. Our team will review your request and respond within 5 business days.
2.3 If your refund request is approved, the amount will be credited to your original payment method within 7-10 business days.
3. Subscription-Based Products
3.1 For subscription-based products or services:
Refunds are not provided for partially used subscription periods.
Cancellations will only stop future billing; access to the service will remain active until the current billing cycle ends.
3.2 Customers can cancel their subscription at any time by logging into their account or contacting our support team. Ensure cancellation requests are made at least 48 hours before the next billing date to avoid being charged for the next cycle.
4. Cancellation Policy
4.1 Orders for instant digital downloads cannot be canceled once the purchase is complete. Access or delivery is immediate upon payment confirmation.
4.2 For pre-ordered or customized digital products:
Cancellation requests must be made before the product delivery or access.
Cancellation requests after delivery will not be entertained.
5. Non-Refundable Scenarios
Refunds will not be provided in the following cases:
You changed your mind after purchase.
You failed to download or access the product due to technical issues on your end (e.g., lack of required software or device compatibility).
Unauthorized sharing, distribution, or use of the digital product.
6. Changes to This Policy
WebVistaar reserves the right to modify or update this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting to our website. We encourage customers to review this policy periodically.
7. Contact Information
For any questions or concerns regarding this policy, please contact us at:
WebVistaar Support
Email: info@webvistaar.com
Phone: +91-8882509878
Address: New Delhi, India
By purchasing from WebVistaar, you agree to this Refund and Cancellation Policy.